Customers say this cleanser leaves skin feeling clean and hydrated. Many reviews mention its gentle nature and effectiveness for sensitive skin. While most find it moisturizing, some note it can be drying for certain skin types. Users appreciate how little product is needed for effective cleansing. Common feedback highlights the soft, smooth feeling after use. Many mention using it as part of their double-cleansing routine. Some note it may not be the best at removing makeup, though most praise its ability to cleanse without leaving skin feeling tight.