I have not had any issues with the hyaluronic acid cleanser. It is easier to wash off than the oat balm as that is a thicker product, but it doesn't strip the skin. Some people here commented that it doesn't "lather up", and that's probably because a product requires a certain type of ingredient in it to cause the lathering. I personally do not think that characteristic has any bearing on a product's effectiveness; it's just aesthetics/feel.