Shipping info

Standard EU Tracked Shipping

  • €5.95**
  • FREE on your first order & over €45**
  • (2-5 business days*)

**The following countries are subject to increased Standard Tracked Shipping rates and increased FREE shipping thresholds. In addition, Express Shipping is not available to these countries.

  • €6.95 - Denmark, Finland, Switzerland, Estonia, Luxembourg - FREE on your first order & over €45
  • €8.95 - Spain, Portugal, Greece, Sweden, Croatia, Bulgaria, Romania - FREE on your first order & over €55
  • €11.95 - Malta, Cyprus, Iceland, Serbia, North Macedonia, Bosnia & Herzegovina, Monaco - FREE on your first order & over €65.

Express EU Tracked Shipping

  • €11.95
  • (up to 4 business days*, if ordered before 4pm CET on business days) 

Tariff or duties

  • Orders with EU shipping destinations won't be subject to any tariff or duties, however please note that there are a small number of EU and European territories that still require tariffs and duties that will need to be covered by the customer.

*Find out more about shipping here.

Track the status of your parcel with
our trusted couriers

4.2
Rated 4.2 out of 5 stars
Based on 1,846 reviews
Total 5 star reviews: 1.1k Total 4 star reviews: 390 Total 3 star reviews: 124 Total 2 star reviews: 87 Total 1 star reviews: 143
Reviews Summary
Customers say this cleansing balm effectively removes makeup and leaves skin feeling soft and clean. Many reviews mention its gentle, creamy texture and ability to remove waterproof products. The balm works well in double-cleansing routines and doesn't leave skin feeling tight or dry. While most praise its moisturizing properties, some note issues with the packaging, finding it difficult to squeeze out product from the tube. A few mention concerns about texture inconsistency and separation. Frequent travelers appreciate the travel-size option. Common feedback highlights the balm's suitability for daily use, though some find it leaves a residual film that requires additional cleansing.
1,846 reviews
  • Dionne
    Verified Reviewer
    Reviewing
    Oat Cleansing Balm - 150ml
    I recommend this product
    Age Range 25 - 34
    Skin Type Combination
    Skin Concerns Dryness
    Sensitive Skin Friendly? Yes
    Rated 5 out of 5 stars
    4 minutes ago
    Absolutely in love

    I don’t think I’ve ever bought a skincare product twice as I love to try new things but I’m just about to order my second bottle! The only thing I can take my eye make up off with without any irritation!

  • Maryna
    Verified Buyer
    Reviewing
    Oat Cleansing Balm - 150ml
    I recommend this product
    Age Range 35 - 44
    Skin Type Combination
    Sensitive Skin Friendly? Yes
    Rated 4 out of 5 stars
    11 hours ago
    Perfect for a double-cleanse!

    I use a mini version of this cleanser during travels, when I need to double-cleanse. I have combination skin, and all the residual greasiness is easily removed even by very gentle cleansers (like Inkey’s cream to milk). However, the balm has some kind of grainy structure, which is not exactly pleasant to use on your face, especially eyes.

  • Winnifred J.
    Verified Buyer
    Reviewing
    Oat Cleansing Balm - 150ml
    I recommend this product
    Age Range 65+
    Skin Type Combination
    Skin Concerns Hyperpigmentation, Breakouts, Blackheads, Acne Scars
    Sensitive Skin Friendly? Yes
    Rated 4 out of 5 stars
    3 days ago
    Not Harsh

    I like how it makes my sink feel after I use it